Thank you for shopping with Rena Staple. Please read our Shipping Policy to understand how we handle shipping and delivery.
1. Shipping Areas
We ship our products worldwide. Delivery availability and times may vary depending on your location.
2. Order Processing Time
Orders are typically processed within 1-3 business days after placement. You will receive a confirmation email once your order is processed and dispatched.
3. Delivery Time
Delivery times depend on your location and the courier service. While we strive to deliver promptly, estimated delivery can take anywhere from 5 to 20 business days.
4. Shipping Charges
Shipping charges, if any, will be displayed during checkout. Please review these charges before completing your order.
5. Cash on Delivery (COD)
We accept only Cash on Delivery as the payment method. Please ensure someone is available to receive the package and make the payment upon delivery.
6. Shipping Issues
If your package is lost, delayed, or damaged during shipment, please contact us immediately at [email protected]. We will work with the courier to resolve the issue as quickly as possible.
7. Address Accuracy
Please provide accurate and complete delivery information. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
8. Customs and Duties
International shipments may be subject to customs fees, import duties, or taxes, which are the responsibility of the recipient.
Contact Us
For any questions regarding shipping, please contact us at:
[email protected]